PlsReturnIt selected as a finalist at ISPO Brandnew 2024!
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Our solution puts our expertise in behavioral research and projects spanning all aspects of the circular value chain to work for your brand
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Our white label SaaS solution is operational from day 1 and improves your product development and downstream traceability, all while delivering an average 15% product registration rate and valuable consumer and product insights​​
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We got our start in the outdoor industry nearly 20 years ago with hands on experience managing warranty, repair and recall operations before growing into consumer insights, product development and business strategy
Customer Loyalty
Our service has unique features incentivizing product registration and making adoption of DPP and the circular economy work for your brand's bottom line
Warranty & Repair Tracking
Our Digital Product Passport (DPP) enhancement enhances your brand's warranty and repair operations to decrease time, cost and miscommunication while improving customer service
Resale, Rental, Donation & Recycling
Make it easy for your customers to rent and resell the items they've purchased and cut down on intake during 3PL operations, steer them towards high impact donation, and make it easy for them to dispose of items responsibly
Insights
Our service delivers valuable insights across the product lifecycle
Show your customers you care
When your customers feel that you are watching out for them and their best interest, they are more likely to trust your brand and build a longterm relationship.
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We know that things happen: an item left in a cab, at a hotel, on a trail or lost by a dry cleaner; a zipper broken or sleeve torn during an adventure; a once-loved item being retired for something new. We enable your brand to be the hero and deliver exceptional customer service with less back and forth.
Innovative and Secure
There's a reason we've been selected as a fiinalist for both the Outdoor Retailer and ISPO Brandnew awards: we understand what your customers need, and we help you deliver that while growing your revenue.
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Additionally, we keep your product and customer data secure using software development best practices.
Testimonials
"Immago is proud to be associated with PlsReturnIt and encourage adoption of this unique traceability and circularity innovation for the benefits it will bring to individuals, communities, and our world.
It's an innovative solution to the global conundrum of product registration, and also brings the sustainability/circular economy to the masses while allowing us all an opportunity to contribute to a successful society."
Dean Prosser, Immago
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"The traceability allows us to track production should we discover defects in batches, sizes, or other situations. For our customers, it creates an opportunity to build a unique experience into the product including best care instructions, warranty, and marketing opportunities. We can also optimize the back end system to manage samples and document changes as we continue to develop a new design."
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Trystan Cobbett, Ornot Bike
Technology Agnostic
QR, RFID, NFC or some combination of all of these, our technology can be used in a variety of label form factors based on your needs and goals.
